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Sometimes, after receiving goods from suppliers, we find issues with assembly craftsmanship, performance, software, or product nameplate identification. These issues directly affect the market sales and user experience of our products.
Through years of effort and market layout, our company has successfully applied to the Chinese Customs and obtained the qualification for bonded zone repair (maintenance). We can directly choose to return the problematic goods to Hong Kong. Our company arranges the retrieval of the goods in Hong Kong and their transfer to our bonded warehouse (repair site) in the Shenzhen bonded zone. Suppliers can directly choose to repair in the bonded warehouse, saving the complex procedures of returning to the factory, as well as the occupation of deposit and other import procedures.
After the goods are repaired (reworked) in the bonded area, they are directly shipped from the bonded area to the Shenzhen port or transferred to Hong Kong for departure.
This service has already successfully resolved numerous post-sale issues for many cross-border sellers, export enterprises, and trading companies. Reworked products include: mobile phones, tablets, projectors, dash cams, laptops, automotive connectors, navigators, drones, etc.
You benefit from our experience in delivering effective solutions to the complex global supply chains of some of the world’s biggest corporations.
You benefit from every innovation, whether it involves a simple extension to our Air and Ocean Freight products, whether it means a development in warehousing.
All of which explains why you’ll find the team of outstanding support at TransCargo ready to apply their passion for solutions in support of your business.